Welcome to Remote Support!
You will be asked to download a small Rescue Applet to your computer to begin the session.The Applet will allow you to:
- Chat with the technician(s)
- View a detailed session log
- Allow or deny the technician the right to perform certain actions
- Send individual files to a technician (or to the Lead Technician during a Collaboration Session)
- End Remote Control by clicking the large X at upper left
- End a session by clicking the small X at upper right
I have read the terms above and agree to take steps to ensure the software is not intentionally or unintentionally exported or re-exported in violation of U.S. Export Administration Regulations.
1601 Irving Hill Road
*Holiday and Summer hours may vary. For additional information, please see Burge Union hours